Legal

Privacy Policy

Last updated: 6 August 2026

This website, raphxagency.com, is operated by iFansy Limited, a company registered in Hong Kong SAR ("we", "us", "our"). This policy explains what personal data we collect through the website, why we collect it, and what rights you have.

1. Who is responsible for your data

iFansy Limited, Hong Kong SAR, is the data controller for personal data collected through this website. If you have any question about this policy or about how your data is handled, contact us at privacy@raphxagency.com.

2. What we collect

We keep data collection to a minimum. Two categories apply:

• Information you give us. If you write to us by email, we receive your name, email address, company name and anything else you choose to include in your message.
• Technical information. Our hosting provider automatically records standard server data such as your IP address, browser type, referring page, and the time of your request. This happens for every website and is needed to deliver pages and to protect the service from abuse.

3. Why we use it

• To answer your enquiry and, if relevant, to discuss working together.
• To keep the website available, secure and free from abuse.
• To meet legal or accounting obligations when a business relationship starts.

We do not sell your data, we do not rent it, and we do not use it to build advertising profiles.

4. Legal basis

Where the General Data Protection Regulation applies to you as a visitor from the European Economic Area or the United Kingdom, we rely on your consent when you contact us, on our legitimate interest in running and securing the website, and on the necessity of processing to take steps before entering into a contract at your request.

5. Cookies and analytics

This website does not set advertising or tracking cookies and does not run third party analytics. Web fonts are loaded from Google Fonts, which means your browser makes a request to Google servers and Google receives your IP address for that request. No cookie is set by that request.

6. Who else can see your data

We use a small number of service providers who process data on our behalf:

• Google (Firebase Hosting, Google Fonts) for serving this website.
• Email providers used to receive and answer your messages.

These providers may store data outside Hong Kong, including in the European Union and the United States. We share data with them only to the extent needed to run the website, and we do not disclose your data to anyone else unless the law requires it.

7. How long we keep it

Enquiries are kept for as long as the conversation is useful and no longer than 24 months after the last contact, unless a contract requires us to keep records longer. Server logs are kept for a short period by our hosting provider for security purposes.

8. Your rights

You can ask us to show you the personal data we hold about you, to correct it, to delete it, or to stop using it. You can withdraw consent at any time. Requests go to privacy@raphxagency.com and we answer within 30 days. If you are in the EEA or the UK and you believe we handled your data incorrectly, you can also complain to your local data protection authority.

9. Security

The website is served over HTTPS. Access to enquiry data is limited to the people who need it to reply to you. No online service can promise perfect security, but we keep the amount of data we hold deliberately small so there is little to lose.

10. Children

This website is aimed at businesses and is not intended for children under 16. We do not knowingly collect data from children.

11. Changes to this policy

If we change how we handle data, we update this page and change the date at the top. Material changes will be described here rather than made quietly.